Overview
This Privacy Policy explains how Meditatones, operated by Manan International, collects and uses information when you visit our website, contact us, place an order, or interact with our services.
This page is written as a Shopify-ready policy draft. Before publishing, review it with your legal advisor and update business addresses, support email, payment processors, analytics tools, and regional requirements.
Information we collect
We may collect information you provide directly, information generated by your use of the website, and information required to complete orders or support requests.
- Contact details: name, email address, phone number, and message content.
- Order details: billing address, shipping address, product selection, order history, and delivery details.
- Support details: product questions, practitioner needs, training enquiries, and order support information.
- Technical details: device type, browser, IP address, pages viewed, and cookie or analytics information.
How we use information
We use customer information to run the store, respond to enquiries, process orders, provide support, improve our website, and communicate about products or services when permitted.
- To process purchases, payments, shipping, returns, and customer service.
- To recommend the right singing bowl, gong, meditation set, or practitioner instrument.
- To improve website performance, product content, and customer experience.
- To prevent fraud, protect the store, and comply with legal obligations.
Shopify, payments, and checkout
Our storefront may be powered by Shopify. When you purchase through the store, Shopify and payment providers process the information required to complete checkout securely. We do not store full card numbers on our website.
For more detail, review Shopify's own privacy and security documentation along with the payment provider shown at checkout.
When information is shared
We only share information where it is needed to operate the store or comply with the law. This may include Shopify, payment processors, shipping partners, analytics providers, email or customer support tools, and professional advisors.
We do not sell customer personal information as a business practice.
Your choices and rights
Depending on your location, you may have the right to request access, correction, deletion, or restriction of your personal information. You may also unsubscribe from marketing emails by using the unsubscribe link in those emails.
To make a privacy request, contact us using the details below and include enough information for us to verify and respond to your request.
Data retention
We retain information only as long as needed for business, legal, tax, fraud prevention, and support purposes. Order records may be retained for accounting and compliance requirements.
Security
We use reasonable administrative, technical, and organizational measures to protect customer information. No online system is completely risk-free, so please contact us if you believe your information has been compromised.
Contact us
For privacy questions, data requests, or corrections, contact Meditatones at manan@meditatones.com or through our contact page.